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Publishing and Media
Here, you'll find links to the information and resources you need to make an informed Publishing and Media software selection:
New communication technologies and changing audience behaviors are reshaping the publishing and media industry. The decline of traditional media (e.g., books, newspapers, radio, and television) and the prosperity of new media (i.e., a variety of Web-based and digitized communication) are forcing companies in this industry not only to achieve operational excellence in their current business areas, but also to use information and communication technologies (ICT) in prompt response to new business opportunities.
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Below are some of the challenges the publishing and media industry is facing.
New and evolving communication channels are changing the ways that content is developed, delivered, and consumed.
The increasingly blurry boundary between "authorship" and "audienceship" means greater difficulty for publishers to assert a space between the two, while remaining profitable.
A shortened content life cycle, due to the changing behavior of audiences, requires more collaboration in content generation and delivery.
The massive volume and accelerating speed of information accumulation make it more difficult to manage content efficiently.
Increasing demands on customized content require better capabilities for content search, reuse, and configuration.
Nowadays, many types of business software solutions can help publishing and media companies improve their performance. From these solutions, we have selected the following, which directly address the above challenges: enterprise content management (ECM) and Web content management (WCM) systems that support publishing processes; and enterprise marketing management (EMM) systems that help firms organize and understand responses to their marketing initiatives both efficiently and effectively.
Don't know where to start?
We can help you identify the right type of software to evaluate.
Enterprise Marketing Management (EMM)
PPM for Professional Services Automation
Web Content Management (WCM)
Benefits of Using Software Solutions for Publishing and Media
ECM: This software holds all content and documents in a manageable and secure way. With the processes and controls established within the ECM system, companies are able to conduct smooth and efficient activities related to managing content. Within ECM solutions for the publishing and media industry, digital asset management (DAM) is often included as a subset to enhance capabilities for managing content types such as audio and video.
WCM: manages content creation, review, approval, and release processes for Web sites. WCM solutions provide Web content version control, collaboration utilities, and user- or content-level security. WCM software can be either a stand-alone solution or a module within an ECM solution.
EMM: helps companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM).
THE RISKS OF A FLAWED PUBLISHING AND MEDIA SOFTWARE SELECTION PROCESS
Content (now mostly digitized in today's business environment) is the most important asset for publishing and media companies. If you don't have an ECM solution that helps you manage your digital assets well, then capturing, storing, retrieving, and delivering content quickly become chaotic—resulting in long content development periods, low percentage of content reuse, slow reaction to audience feedback or demands, etc.
For many publishing and media companies, the Web site is probably the most important venue through which to communicate with customers and to deliver products and services. Without the ability to bridge the public portal with the internal content repository in a secure and consistent manner, site maintenance may become a heavy burden and the accuracy of the site's information may never reach the optimal level.
For those publishing and media companies that rely heavily on marketing, not having an EMM system may result in high management costs and low marketing efficiency—especially when target markets become more segmented and marketing campaigns become more diversified.
Why use the Publishing and Media Evaluation Center?
Determine which functional aspects of a Publishing and Media solution are priorities for your business.
Evaluate and understand the functionality that addresses Publishing and Media requirements.
Find the Publishing and Media solutions that are most likely to serve your business.
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