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SaaS Buyer's Guide for Wholesale and Distribution
SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as fit, return on investment, and risk.

crm advise for communication industry  wasn't integrated well with CRM and shipping systems. With CRM, Microsoft basically bolted a knock-off of Goldmine, says Joe Walker, vice president of North America at Elcometer. Elcometer's decision to go with a hosted solution instead of a client–server approach has saved the company loads of cash. Walker estimates a client–server solution would have cost a minimum of $50,000 for a server and $60,000 for a full-time IT manager, not to mention software license fees. And I still would have had Read More

Picture Archiving Communication Systems (PACS) for the Health Care Industry
PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinician...
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Documents related to » crm advise for communication industry


Oracle Corporation: Flying High for Being Jack-of-All-Trades and Master of Some
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared and eager for the future. We

crm advise for communication industry  Oracle products, particularly its CRM suite of products, will have to decide between brand loyalty (which means integrated suite and possibly sub-optimal functionality) and considering disparate but fully functional products from other vendors. Users are also advised to consider both the maturity and the functionality of the product in their evaluations and make comparisons to competitive offerings. Any organization evaluating Oracle Applications should only consider existing functionality. Future Read More
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

crm advise for communication industry  data billing operations. Amdocs CRM 6 . Delivers out-of-the-box solutions to optimize customer-centric business processes. Amdocs Order Management 6 . A scalable order management product designed to meet the complex ordering requirements of CSPs. Amdocs Content Revenue Management 6 . Manages the content supply chain from the partner's domain, through the operator's environment, to the end consumer. Amdocs Mediation 6 . A single converged system that adapts to diverse requirements and executes large-scale Read More
INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. Part 2: Market Impact and User Recommendations
The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies. Relevant seems to have a fair

crm advise for communication industry  been exchanged. Also, the CRM module has service-call tracking to help manage the field service function, with the ability to give anyone in the organization a view into what is happening with customers and prospects. Relevant remains focused on satisfying the needs of its target market, especially in the A&D and MRO industries. In order to meet the needs of airplane service companies, Relevant beefed up its lot and serial tracking capabilities. Key to this enhancement is the above-mentioned tail Read More
Six Success Factors for Building a Best-run Marketing Organization
To address evolving market demands, companies must take new approaches to marketing activities and integrate all company functions. Customer relationship

crm advise for communication industry  of Adobe Reader. SAP CRM provides a central marketing platform that enables organizations to analyze, plan, develop, and execute all marketing activities through all customer interaction points. This integrated application empowers marketers with complete business insights – enabling you to make intelligent business decisions and to drive end-to-end marketing processes. Source : SAP Resources Related to Six Success Factors for Building a Best-run Marketing Organization : Chief Marketing Officer (CMO) Read More
Leveraging CRM for Midsize Company Growth
Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial

crm advise for communication industry  CRM for Midsize Company Growth Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative. Read More
ERP for Small and Midsized Companies: Time for a Decision
Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via

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IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 2
Part 1 of this blog topic analyzed IBM’s rationale to acquire ILOG to bolster its service-oriented architecture (SOA) and business process management (BPM

crm advise for communication industry   Read More
Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

crm advise for communication industry  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More
SAP ERP for SME: Not Just for the SME
This Aberdeen Axis Analyst Insight presents vendor-specific highlights from the ERP in Manufacturing Aberdeen Axis published in June 2009 and focuses

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Commsoft Technologies Fidelio (v.6) for ERP for Discrete Manufacturing Certification Report
The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing

crm advise for communication industry  Commsoft,Commsoft Technologies,Fidelio,Fidelio v.6,discrete ERP,French ERP Read More
New DoD Regulations for the Cybersecurity Age: Implementing and Paying for the DFARS UCTI Safeguarding Contract Clause
The Department of Defense (DoD)’s acquisition clause on safeguarding unclassified controlled technical information (UCTI) affects DoD contractors of all sizes

crm advise for communication industry  defense, dod, cybersecurity, dfars, ucti, cyber incident, government contracting software, Aronson Read More
Maximizer CRM 12: CRM Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification

crm advise for communication industry  CRM 12: CRM Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More
Microsoft Dynamics GP 10.0 for ERP for Process Manufacturing Certification Report
Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for process manufacturing solutions in the ERP

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The Service Equation: 4 Keys for IT to Create Value for the Business
IT organizations struggle with the challenges of shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT

crm advise for communication industry   Read More

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