-
Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
crm consultant for magazine industry:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
-
Abstract:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow. Since there are multiple vendors offering hosted customer relationship management (CRM) applications,
the buyer’s toughest decision is finding a vendor that (...)
Excerpt related to
crm consultant for magazine industry:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow....
Published:
2010-03-11
-
Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
crm consultant for magazine industry:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
-
Abstract:
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the
Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all
but the largest businesses to justify. But today that pict (...)
Excerpt related to
crm consultant for magazine industry:
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the
Small Contact Center. Un...
Published:
2010-03-11
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
crm consultant for magazine industry:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
The imperative to respond to constantly-evolving customer requirements more efficiently is driving retailers to look at applications
giants to provide standardized software that provides flexible, integrated demand intelligence. (...)
Excerpt related to
crm consultant for magazine industry:
The imperative to respond to constantly-evolving customer requirements more efficiently is driving retailers to look at applications
giants to pro...
Published:
2006-05-04
-
Abstract:
Logically, radio frequency identification (RFID) deployment will be a far cry from a minor development project that can be
completed in a few months or weeks. It will take months and years to assess how RFID will affect manufacturing and shipping
operations and IT systems. It will take time to bring soft (...)
Excerpt related to
crm consultant for magazine industry:
... leading research analysts and industry experts discussed ... and editorial
director; Start Magazine; Dave Turbide, an independent consultant and renowned ...
Published:
2004-05-20
-
Abstract:
Every technology deployment should be about improving business. Old software hardly ever dies; however, old technology may
become too costly to operate, which can drive a replacement strategy, but not all the time. (...)
Excerpt related to
crm consultant for magazine industry:
... and editorial director; Start Magazine; Dave Turbide, an independent consultant
and renowned ... the following recommended readings: CRM Analytics Brings ...
Published:
2004-05-21
-
Abstract:
Every technology deployment should be about improving business. Old software hardly ever dies; however, old technology may
become too costly to operate, which can drive a replacement strategy, but not all the time. (...)
Excerpt related to
crm consultant for magazine industry:
... and editorial director; Start Magazine; Dave Turbide, an independent consultant
and renowned ... the following recommended readings: CRM Analytics Brings ...
Published:
2004-05-21
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
crm consultant for magazine industry:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
Business processes must be enabled across the artificial boundaries of disparate applications that must work together to
support these business processes. To that end, business process management (BPM) could assist in compliance issues, can reduce
training requirements, and increase the overall efficienc (...)
Excerpt related to
crm consultant for magazine industry:
... president and editorial director; Start Magazine; Dave Turbide, an independent consultant
and renowned ... extrovert" applications like SCM and CRM, it is ...
Published:
2004-05-18
-
Abstract:
Mid-market enterprises might benefit from objectively evaluating the value propositions represented in successful next-generation
applications service providers (ASP). (...)
Excerpt related to
crm consultant for magazine industry:
Mid-market enterprises might benefit from objectively evaluating the value propositions represented in successful next-generation
applications ser...
Published:
2004-05-19
-
Abstract:
Business processes must be enabled across the artificial boundaries of disparate applications that must work together to
support these business processes. To that end, business process management (BPM) could assist in compliance issues, can reduce
training requirements, and increase the overall efficienc (...)
Excerpt related to
crm consultant for magazine industry:
... president and editorial director; Start Magazine; Dave Turbide, an independent consultant
and renowned ... extrovert" applications like SCM and CRM, it is ...
Published:
2004-05-18
-
Abstract:
Every technology deployment should be about improving business. Old software hardly ever dies; however, old technology may
become too costly to operate, which can drive a replacement strategy, but not all the time. (...)
Excerpt related to
crm consultant for magazine industry:
... and editorial director; Start Magazine; Dave Turbide, an independent consultant
and renowned ... the following recommended readings: CRM Analytics Brings ...
Published:
2004-05-21
-
Abstract:
"Manugistics is not a software company." This was among many of the interesting statements that Joe Cowan shared in our interview
during Manugistics user conference, Envision 2005, in Atlanta, GA. (...)
Excerpt related to
crm consultant for magazine industry:
"Manugistics is not a software company." This was among many of the interesting statements that Joe Cowan shared
in our interview during Manugisti...
Published:
2005-09-06
-
Abstract:
Altrec is a startup E-commerce website that takes aim on the upscale outdoor recreation market. In this interview Altrec's
CTO discusses the initial technology decisions on which the company's infrastructure is based. (...)
Excerpt related to
crm consultant for magazine industry:
Altrec is a startup E-commerce website that takes aim on the upscale outdoor recreation market. In this interview Altrec's
CTO discusses the initi...
Published:
1999-12-01
-
Abstract:
Follow up with analysis on the recent executive panel titled "The Future of Enterprise Software and How It Impacts Your Profitability"
at the recent IFS Executive Forum. (...)
Excerpt related to
crm consultant for magazine industry:
Follow up with analysis on the recent executive panel titled "The Future of Enterprise Software and How It Impacts Your
Profitability" at the rece...
Published:
2004-05-17
-
Abstract:
If you are an executive in a Tier 3 or Tier 4 manufacturing company and you have wondered where to start, whom to call, what
questions to ask, this article is for you. (...)
Excerpt related to
crm consultant for magazine industry:
If you are an executive in a Tier 3 or Tier 4 manufacturing company and you have wondered where to start, whom to call, what
questions to ask, thi...
Published:
2003-05-15
-
Abstract:
As componentization and Web services mature, packaged software will be less rigid and easier to adjust to unique practices--
thereby gaining some of the benefit of the custom approach. Although an enterprise can generate many benefits from standardization,
it may also create other issues that may often r (...)
Excerpt related to
crm consultant for magazine industry:
As componentization and Web services mature, packaged software will be less rigid and easier to adjust to unique practices--
thereby gaining some ...
Published:
2004-05-22
-
Abstract:
Mid-market enterprises might benefit from objectively evaluating the value propositions represented in successful next-generation
applications service providers (ASP). (...)
Excerpt related to
crm consultant for magazine industry:
Mid-market enterprises might benefit from objectively evaluating the value propositions represented in successful next-generation
applications ser...
Published:
2004-05-19